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Reservation Policy

Thank you for choosing The Hair Bar by Salon Zuberenz, in respect to the high demand of our services we reserve our guest’s appointments with Visa, Mastercard, Discovery or American Express.


Running late for your reservation?

The Hair Bar is known for its team atmosphere. If you are running behind 10 or more minutes for a haircut and 15 or more minutes for a chemical service we will do our best to accommodate you, even if it means we collaborate as a team to complete your service on time. If our schedule does not permit this to happen, your appointment will need to be rescheduled.


Missed or cancelled appointments

We understand that schedules can become very busy and you may fail to remember appointments, therefore we offer several reminders prior to your reservation. These reminders are available via text, email or phone call, whichever you prefer.  Please let our guest relations staff know your preference.

The Hair Bar requires 24 hours’ notice on all cancellations. Should you fail to show up for your appointment a No-Show Fee of 100% of the services scheduled will be charged to the credit card provided to us at the time of booking. Any appointment cancelled and/or rescheduled within a 24hr timeframe will be charged 50% of scheduled services.

At The Hair Bar our commission-based stylists have chosen a career that relies on each guest to attend their reservation. If you are unable to show up for your reservation, we would greatly appreciate as much notice as possible to allow our stylists to reserve the space for another guest.


Covid-19/Sick Cancellation

Please cancel your visit if you are experiencing any symptoms of illness or have been in close contact with someone who has a confirmed case of of covid-19. Our cancellation policy will be waived. We will charge a No-show fee of 50% of the service scheduled if the appointment fails to be cancelled.

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